Case Study Rocca Damiani: Integrated Management with LuxyTime
Rocca Damiani
Client Overview
Elevating Luxury Retail Through Digital Integration
Rocca Damiani, a premier brand within the Damiani Group, exemplifies Italian craftsmanship and prestige in the world of fine jewelry and horology.
The Reggio Calabria boutique operates as part of an elite international retail network, delivering a highly personalized and immersive shopping experience that reflects the group’s luxury positioning.
Business Challenge
Synchronizing Boutique Operations Without Compromising Brand Standards
The Reggio Calabria store operated independently from the group’s centralized SAP ERP system, managing sales and inventory processes manually. Documentation was exchanged via email or on paper, slowing operational workflows and impacting accuracy.
To maintain its brand reputation and meet operational demands, the boutique required a solution that could integrate seamlessly with the corporate ERP, ensure secure and real-time data synchronization, and automate store-level activities—without disrupting the refined customer experience.
The Solution
LuxyTime as the Core Platform for Retail Integration
Reengineering implemented LuxyTime as the central management platform for the boutique, fully integrated with SAP to enable fluid data exchange and streamline operations across systems. Key components of the solution included:
- ✔ Full retail process coverage: sales, returns, inventory management, customer profiles, and purchase workflows—all with barcode, variant, and certification support;
- ✔ Web-based system access, including offline functionality via desktop and mobile devices;
- ✔ Real-time bi-directional integration with SAP ERP;
- ✔ Modular architecture based on asynchronous REST APIs, Azure SQL databases, containerized deployment with Azure Container Apps, and DevOps-managed CI/CD pipelines;
- ✔ Role-specific dashboards designed for boutique staff, management, and administrative teams.
Results and Impact
Seamless Integration and Operational Continuity
With LuxyTime in place, Rocca Damiani achieved full digital alignment between its store and central operations. Manual data handling was eliminated, and transactions are now processed with speed and accuracy.
Real-time integration with SAP ensures up-to-date information flow, while the intuitive interface allowed staff to onboard rapidly without disrupting daily workflows.
Even during network disruptions, offline mode preserved full store functionality.
The architecture is built to scale, enabling future rollouts to other locations in the Damiani network with minimal configuration.
Key Outcomes
A Robust, Connected, and Future-Ready Retail Platform
- ✔ End-to-end automation of retail processes with zero redundancy;
- ✔ Real-time SAP data synchronization and operational consistency;
- ✔ Secure and responsive access from any authorized desktop or mobile device
- ✔ Streamlined user experience tailored to luxury retail environments;
- ✔ Comprehensive item traceability, including variant control and certification validation;
- ✔ Offline resilience for uninterrupted store operations;
- ✔ Scalable solution architecture ready for multi-location deployment.
