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Case Study – Innovation and Technology in the Gaming Sector

Reengineering – Efficienza IT per il Gaming

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Novomatic gaming software, casino device management, centralized backoffice platform, scalable gaming technology, slot machine systems

The Client

Managing and Monitoring Gaming Devices at Scale

A global gaming and casino-technology leader present in 50+ countries provides solutions spanning slot machines, casino management systems, and digital i-gaming platforms.
Operating efficiently in the Italian market required a centralized, scalable back-office platform to manage all distributed gaming devices nationwide.

Gestione dispositivi di gioco, controllo remoto, business intelligence, tracciabilità dati, normativa italiana

The Challenge

Cutting Response Times and Lifting Performance

Manual device administration created operational inefficiencies, slowing monitoring and maintenance. Without remote control, incident response took longer.
The absence of business-intelligence tools hindered strategic analysis to optimize device yield and inform data-driven decisions. Meanwhile, Italian regulatory compliance demanded a secure, traceable, always-up-to-date system.

Piattaforma software gaming avanzata Reengineering per Novomatic con microservizi, IoT, monitoraggio in tempo reale, Microsoft Blazor e business intelligence

The Solution


A Platform Built on Advanced Technologies

Reengineering developed a back-office platform providing centralized monitoring, efficient remote control, and automated inventory management.
A microservices architecture delivers scalability; IoT integration enables real-time device monitoring.
The front end is built with Microsoft Blazor, and optimized backend APIs coordinate communication among modules. Interactive BI dashboards provide actionable insight into device performance.


Outcomes
Operational Efficiency and System Scalability

✔ 40% faster incident response for device malfunctions.
✔ Inventory and merchant-management processes digitized: +50% efficiency, fewer manual tasks, and tighter oversight.
✔ +60% scalability, allowing new devices to be onboarded without performance degradation.
✔ Full regulatory compliance with enhanced data security in line with Italian gambling rules.

Efficienza e innovazione software Reengineering per Novomatic con automazione, scalabilità e business intelligence

Benefits for the Client

Efficiency and Innovation

✔ Lower operating costs through automation of monitoring and management;
✔ Seamless scalability as new devices are added without impacting performance;
✔ Better merchant experience via simpler, more efficient device operations;
✔ Data-driven decision-making supported by BI tooling.